Shipping policy

Shipping Policy

Thank you for shopping with House of Paws Collective — we appreciate your support and love for your furry family members! 🐾

Processing Time

All orders are processed within 1–3 business days of payment confirmation. You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Rates

We are happy to offer free standard shipping worldwide on all orders — no minimum spend required.

Estimated Delivery Times

Region	Estimated Delivery
Australia	7–15 business days
United States	10–20 business days
United Kingdom & Europe	12–25 business days
Rest of World	15–30 business days

Please note these are estimates only. Delivery times may vary due to customs processing, public holidays, or carrier delays outside of our control.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number. You can use this to monitor your delivery at any time.

Customs & Duties

International orders may be subject to customs fees or import duties upon arrival in your country. These charges are the responsibility of the customer and are outside of our control.